Server Rules
Terms of Service
This agreement describes the terms on which offers you access to an account for being able to play the online role playing game. By creating an account or downloading the client software you accept the terms and conditions below and state that you are of full legal age in your country or have the permission of your parents to play this game.
You agree that the use of the software is at your sole risk. We provide the software, the game, and all other services "as is". We disclaim all warranties or conditions of any kind, expressed, implied or statutory, including without limitation the implied warranties of title, non-infringement, merchantability and fitness for a particular purpose. We do not ensure continuous, error-free, secure or virus-free operation of the software, the game, or your account.
We are not liable for any lost profits or special, incidental or consequential damages arising out of or in connection with the game, including, but not limited to, loss of data, items, accounts, or characters from errors, system downtime, or adjustments of the gameplay.
While you are playing, you must abide by some rules that are stated on this homepage. If you break any of these rules, your account may be removed and all other services terminated immediately.
Our service reserves the right to stop destructive behaviour in the game, on the official website or in any other part of services. Such behaviour includes, but is not limited to, the following offences:
1. Names
a) Offensive Name
Names that are insulting, racist, sexually related, drug-related, harassing or generally objectionable.
b) Name Containing Forbidden Advertising
Names that advertise brands, products or services of third parties, content which is not related to the game or trades for real money.
c) Unsuitable Name
Names that express religious or political views.
d) Name Supporting Rule Violation
Names that support, incite, announce or imply a violation of the Rules.
2. Statements
a) Offensive Statement
Insulting, racist, sexually related, drug-related, harassing or generally objectionable statements.
b) Spamming
Excessively repeating identical or similar statements or using badly formatted or nonsensical text.
c) Forbidden Advertising
Advertising brands, products or services of third parties, content which is not related to the game or trades for real money.
d) Off-Topic Public Statement
Religious or political public statements or other public statements which are not related to the topic of the used channel or board.
e) Violating Language Restriction
Non-English statements in boards and channels where the use of English is explicitly required.
f) Disclosing Personal Data of Others
Disclosing personal data of other people.
g) Supporting Rule Violation
Statements that support, incite, announce or imply a violation of the Rules.
3. Cheating
a) Bug Abuse
Exploiting obvious errors of the game or any other part of services.
4. Legal Issues
a) Hacking
Stealing other players' account or personal data.
b) Attacking our Service
Attacking, disrupting or damaging the operation of server, the game or any other part of services.
c) Violating Law or Regulations
Violating any applicable law.
Violating or attempting to violate the Rules may lead to a temporary suspension of characters and accounts. In severe cases the removal or modification of character skills, attributes and belongings, as well as the permanent removal of characters and accounts without any compensation may be considered. The sanction is based on the seriousness of the rule violation and the previous record of the player. It is determined at the sole discretion and can be imposed without any previous warning.
These rules may be changed at any time.
Refund Policy
a) All donations are no refundable.
Privacy Policy
Game Server respects the privacy rights of all users and is aware of the importance of protecting stored personal data. Substantial organisational and technical measures have been taken to ensure the security of all personal data that is collected. This privacy policy explains in detail which information is collected and for which purposes it can be processed and used.
Game Server collects, processes and uses personal data for the conclusion and execution of a user's service agreement with Game Server. Personal data comprises stock data such as name, address and date of birth of a user as well as usage data such as account number, password and IP address.
Game Server collects the usage data that is automatically determined and transmitted by web browsers or any other client software whenever Game Server or one of Game Server's other online services is used. Such usage data includes, but is not limited to, IP address, browser version, access time, information on the type and the aim of requests and data about hardware and software of the user's computer system. It is saved in protocol files, with some of the information being stored in anonymous form. Among other purposes, this data is used by Game Server for the compilation of anonymous statistical surveys on the use of their online services and for the error analysis and the optimisation of their service.
Game Server uses, among other things, cookies to collect, process and use usage data in order to allow, for instance, the management of accounts and of personal settings, the participation in the discussion forum, and the use of further personalised services.
Game Server collects, processes and uses stock and usage data, to the extent that is necessary in individual cases, if it is required to reveal and to stop fraudulent behaviour or any other form of using Game Server's services which violates legal regulations or the service agreement. In particular, Game Server reserves the right to log, process and use information such as the time and the content of conversations and expressions of opinion that take place in their online services if there are complaints, reports or other credible indications of behaviour that violates legal regulations or the service agreement, for example the serious insulting of other users. This regulation extends to all parts of Game Server's online service, including, but not limited to, guild channels, private channels and private messages.
Game Server collects, processes and uses personal data in connection with complaints and requests to their user support in order to comply with requests in as efficient and satisfactory a manner as possible. Data that is collected for such purposes includes, but is not limited to, the email address, the date of the contact and its content. Also, Game Server processes and uses this data to compile anonymous statistical surveys for the optimisation of their customer support.
Game Server displays character names to all visitors on all of Game Server's website as well as to all users in their online services in connection with certain game activities of a user in order to allow other users to selectively contact this user. This occurs, for example, when the user uses characters online, when they act as parts of character associations, or possibly when they are registered in high score lists. Furthermore, Game Server generally makes usage data of characters, for example the time of its most recent use or information on its death, available to all visitors on all of Game Server's websites as well as to all users in Game Server's online services. Game Server makes information, such as the record of rule violations or the list of defeated characters, available to certain other users, who have a supervisory role among the community of users.
In so far as the transfer of data to third parties is not explicitly allowed by law, Game Server
passes on personal data, to the extent that is necessary, to law enforcement and supervisory authorities for the purpose of preventing dangers to the national or public security as well as for the prosecution of criminal offences.
passes on the name, address and, to the extent that is necessary in individual cases, further personal data of users to its partner companies, for example for the purpose of handling payment transactions or to provide other services in the framework of the users' service agreement with Game Server.
Third parties may possibly be based in countries outside of the European Union, but they are bound to protect personal data to the same extent as Game Server. Game Server will not, aside from the aforementioned cases, pass on personal data to third parties, and solely employees of Game Server have access to personal data in order to fulfil the tasks specified above.
Game Server may change this privacy policy at any time. It will fully apply to any user. All users are required to review this policy at regular intervals to keep themselves informed about any changes.
Contact us
If you have any questions you can contact us with e-mail added to Support Team Tab.
